Play safe and secure
with w99p
Gaming should be a form of entertainment. w99p provides tools and guidance to help you know your limits and play responsibly.
Safe Gaming
w99p's Commitment
What is Responsible Gaming
To approach gambling with a clear head, you should understand the following points.
Responsible Gaming means a player controls their time, money and emotions, treating gambling purely as entertainment. At w99p, the wellbeing of every player comes first. We consider gambling a source of fun and entertainment, not a way to earn income.
Always keep in mind that gambling involves the possibility of loss. Only bet money you can afford to lose, and go in prepared for that outcome. With that mindset, gambling stays a source of enjoyment rather than a source of harm in a player's life.
w99p provides tools that allow players to set personal limits, take breaks and seek help when needed. This page gives a full overview of those tools and how to keep your gambling in check.
Key policies that protect players
Under w99p's Responsible Gaming policy, every player can access these protections at any time.
21+ Age Verification
Access to w99p is available to players aged 21 and above only. w99p strictly verifies anyone who cannot prove their age or does not qualify. Keep your account as secure as possible to prevent minors and those under 21 from accessing the platform.
Personal Spending Limits
You can set your own daily, weekly or monthly deposit limit. Once the limit is reached, play stops and you are given space to make a clear-headed decision.
Time-Out
You can temporarily suspend your account for anywhere from 24 hours to 6 weeks. During that period, access to gameplay is paused, and reopening the account requires prior arrangement.
Self-Exclusion
If you feel your gambling is getting out of control, you can request a long-term self-exclusion. This will lock your account for anywhere between 30 days and one year.
Viewing Your Gambling History
You can view your deposit, withdrawal, and gambling records inside your account. This information helps you review your own gambling habits.
24/7 Myanmar-language support
If you are feeling anxious or worried about your gambling, our team is available anytime via Live Chat in Burmese to help you.
Gambling Balance Check
You can answer a set of questions to check whether your gambling habits are normal. A self-assessment is one of the earliest ways to spot a problem.
Warning Signs of Problem Gambling
If any of the following signs apply to you, you should consider that you may be losing control of your gambling—
- Continuing to play to try to recover money you have lost
- Neglecting responsibilities in your life — work, family — because of gambling
- Borrowing money to gamble or looking for ways to get money to play
- Trying to stop gambling but being unable to
- Feeling sad, angry, or restless when you are not gambling
- Hiding your gambling from family and friends
- Your life is being harmed because of gambling
How to Check Yourself
To review your own gambling habits, ask yourself the following questions honestly—
- Am I only gambling with money I can afford to lose?
- Am I still enjoying myself after a session?
- Can I set a time limit on my gambling and stick to it?
- Is my life still going well despite my gambling?
- Are my family and friends worried about my gambling?
If you recognise these signs in yourself
Contact us immediately via Live Chat or at [email protected]. Our Burmese-speaking team is ready to help.
How to Set Your Own Limits
To manage your own gambling, follow these steps to use the tools available inside w99p.
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Log In to Your Account
Log in to your account from the w99p login page, then go to the "Player Settings" section.
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Set a Deposit Limit
Enter the maximum amount you want to be able to deposit daily, weekly, or monthly, in line with your budget.
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Take a Time-Out (if needed)
Select Time-Out and set the duration. During that period, all gambling-related communications will stop.
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Request Self-Exclusion (if needed)
If you feel you have lost control, you can request Self-Exclusion via Live Chat and we will process it within 24 hours.
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Get Support
If the problem continues, contact [email protected] and get help from our Burmese-speaking team.
Gambling Is Entertainment Only
Accept in advance that the money you gamble with may be lost, and only play with what you can afford to lose. Gambling stays enjoyable only when you play with money you are prepared to lose.
Manage Your Playing Time
Decide in advance how long you will play, and stop when that time is up. Setting a clock or alarm before you start is a good habit.
Practical Tips for Healthy Gambling
These five points help you keep gambling as entertainment.
- Set a budget in advance — Decide how much you are willing to spend before you start, then stick to it. Do not think about topping up after a loss.
- Do not gamble while drinking — Clear-headed decisions are better decisions. Only play when you are free from outside influences.
- Do not chase losses — Trying to win back money you have already lost can lead to even greater losses. Treat money lost in a session as spent, and move on.
- Don't play when you're not in the right headspace — Playing while sad, anxious, or angry raises the risk of losing control.
- Don't make gambling your only entertainment — Alongside playing, keep up with family, friends, and other interests.
Keep the Balance
Playing should be just one part of your life. Balance family, health, personal growth, and gambling — and make decisions with that balance in mind. That's all w99p wants for you.
How to Get Help
If gambling is causing you problems, you don't have to handle it alone — we're here to help.
24/7 Live Chat Support
Just click the Live Chat button on the website to reach our Myanmar-speaking staff any time. We can help with setting limits on your account or anything else you need.
Email Support
For more detailed communication than Live Chat, you can email us at [email protected]. Describe your situation and we'll take it from there.
Only players aged 21 and above are allowed to play
Gambling is not a way to make money. Only play with money you can afford to lose. Playing responsibly is every player's duty.
Responsible Gambling Quick Answers
Questions players ask most often, with straightforward answers
Play responsibly and keep gambling fun
To play w99p games safely and wisely, use our support tools and set your own limits. If you ever need help, we're here any time.
w99p — Responsible Gambling
Games You Can Play Responsibly at w99p
Other w99p pages where you can play safely with limits in place